Registered Provider Page


WELCOME TO THE REGISTERED PROVIDER PAGE


Here you can find out about information such as the application process,

how we can market your property for you as well as a FAQ section.

As the Local Help to Buy Agent for the North East, Yorkshire and the Humber we are here to support the effective delivery of the LCHO products and provide information and advice, advertising of properties and to perform the headline applicant eligibility assessments to ensure that LCHO products are targeted and delivered in accordance with the set criteria agreed by the Government. 




USEFUL LINKS

Capital Funding Guide   Sustainability Calculator
                                                                 *Can be found on Section 6 of the CFG


Calculator Gudiance Notes  Application Process Chart

Application Form    Financial Advisors


GENERAL INFORMATION


 WORKING TOGETHER 

We want to strengthen the relationships we have with the Registered Providers in our contracted areas. 
To help make this happen we now have a dedicated resource within the Help to Buy team. 

Anita Forth is our Help to Buy Low Cost Home Ownership Officer. Please contact Anita with any questions or queries you may have regarding LCHO.  She can be contacted at the following: anita.forth@yorkshirehousing.co.uk ; or phone 0113 825 6189 
 
We send out quarterly newsletters and hold forums twice a year in our contracted areas. 
We are also available to come to you and talk through the LCHO application process and your role and responsibilities as the RP.  This has proved to be beneficial to both new RPs and as a refresher to established RPs.   

So if you would like to arrange a visit please contact Anita to set this up. 


 CONTACT INFORMATION 

Please ensure that we have your correct contact information as this will ensure that information including approved applications, are being sent through to the correct person/inbox.



 


 WHAT SCHEMES WILL YOU PROCESS APPLICATIONS FOR? 

We will deliver a headline assessment for Shared Ownership (including re-sales, OPSO, and HOLD); and Discount for Sale

 WHAT IS THE ASSESSMENT CRITERIA? 

For Shared Ownership we assess applications based on the following:

- Total household income is not more than £80,000
- What level of deposit and savings are available
- Are they currently a homeowner
- Can they afford to buy on the open market
 
For Discount for Sale we will assess against a similar criteria to that of shared ownership but with the maximum household income of £60,000.  You will need to ensure that if your criteria is different to this then you will need to say so along with any local connection criteria in the property advert.

 HOW LONG DOES THE ASSESSMENT TAKE? 

Applications are automatically assessed based on the general criteria. 

The outcome will be one of the following:

- Approved
- Rejected
- Pending: more information is required and it is up to the applicant to provide this information


 HOW WILL WE KNOW IF AN APPLICATION HAS BEEN APPROVED? 

If the applicant has named you as the RP a copy of the approved application will be automatically sent through to you.

 CAN WE REQUEST A COPY OF AN APPROVED APPLICATION? 

Yes but we will only send this on to you if the applicant has stated that you are the RP.  If they haven’t stated this then they will need to contact us to request that their application is shared.  This must be done via email (enquiries@helptobuyneyh.co.uk ) and must come from the applicant.  We cannot accept requests from RPs or via the phone.

 CAN WE OFFER PROPERTIES THROUGH 'HOLD'? 

​It is at your discretion if you wish to offer properties through HOLD.  Any applicants will need to apply for shared ownership in the usual manner.  They will also need to provide written evidence from their local authority that they are in housing need. Once an application has been approved the application will passed on in the usual manner for you to take forward.

 CAN WE REQUEST DATA? 

You can request demand data and we will supply this for the RPs in our area.  However this will be anonymised and will not include any applicants’ personal data.  Please also note that the demand data that we can supply may not be a true indication of the demand in a particular area.  Most applications that we receive are for specific properties / developments and have not been speculatively submitted.
 
If you wish any marketing literature (e.g. for a particular site or property) to be sent out on your behalf, we can do this for you.  You will need to provide us with a flyer and information on the property type, number of bedrooms and area.  We can then send this out to those who are registered with us and who are happy to receive marketing information.  This can only be sent out via email.

 HOW DO WE ADVERTISE ON YOUR WEBSITE AND HOW MUCH WILL THIS COST? 

You will need to have a valid Service Level Agreement (SLA) with ourselves to be able to advertise properties.  Please note that it is a requirement of your SLA that you advertise all your LCHO properties on the Help to Buy NEYH website including new properties and re-sales.  This service is provided free of charge.
 
You will need to register to set up an account for the website.  It is your responsibility to upload and removing your adverts.   Full details on registering for an account and also how to upload effective adverts can be found in our Property Upload Guide – please contact anita.forth@yorkshirehousing.co.uk to request a copy.

 WHY DON'T OUR PROPERTIES APPEAR ON THE DROP DOWN MENU WHEN APPLYING ONLINE? 

You need to ensure that all your properties/developments have been added into the database portal.  This is separate to the website.  You can do this in two way:

  1. Register for access to the database.  You will then be able to track your applications as well as adding/removing properties and developments.  If you wish to register please contact Anita Forth to request the Applications Database User Guide.
  2. Contact enquiries@helptobuyneyh.co.uk with full details.