Accessibility and Disability


Next Generation Text (NGT)

NGT can help people with hearing and speech difficulties and allow you to communicate with us over the phone, using the relay service. 

Find out more here 

Language Line

Language line is an interpretation and translation service. We use Language line to help us communicate effective with customers who have a limited understanding of English.

If you need to contact us using the language line please use the following details

Telephone number: 0845 310 9900

When prompted, please provide the following details

Account Number: 200-0407973
ID Code: 407973 - Yorkshire Housing

Live Chat

You can talk to us instantly through our live chat function

Available chat times are -

Monday - Friday 
09:00 - 18:00 

Please note that this service does not operate on bank holidays. 

Open Live Chat